Terms and Conditions

Terms & Conditions

1. Definitions
1. Client means person, firm or company that purchases or agrees to purchase goods or services from the company
2. Company means Webtech Design Limited
3. Goods or Services means the item supplied by the company as specified in the order invoice
4. Contract means a contract for the supply of goods and services by Webtech Design Limited
5. Open Source Software is software made freely available to anyone under the GNU General Public License (GPL).
6. Hosting is a yearly cost to keep a client’s website activated online.
7. Content is both text and images that the client requires on the website.

2. Terms & Conditions
1. These terms and conditions herewith shall apply to all contracts for the sale and supply of goods and services by Webtech Design Limited to the exclusion of all other terms and conditions which the client may purport to apply
2. By completing the order form, orders by the mode of telephone or logging into your account/ uploading files the client will be deemed to have accepted and agreed to these terms and conditions
3. Any variation of the terms and conditions shall be inapplicable unless agreed in writing by the company
4. We the company reserve the right to amend and update these terms and conditions at anytime without notice

3. Supply & Hosting

1. Webtech Design Limited will design and host the website and on receipt of full payment of all outstanding invoices and the project being approved by the client then the client will be granted a license to use the website and its contents. In doing so, Webtech Design Limited will provide a reliable and professional service to the client at all times, excluding unavoidable technical failures. FTP or hosting access are not provided with our managed website hosting packages.
2. Webtech Design Limited hosting is annually renewable.
3. The hosting renewal charge must be received within 7 days of the hosting expiry date. We reserve the right to deactivate / remove any website, email or associated services when the hosting has expired and the client has not paid the renewal charge. Once a service is cancelled all data including, but not limited to, hosting, email, website is removed from the server.
4. If the client does not wish to renew the hosting, the domain name can be transferred to the client’s registrar account. All Intellectual Property Rights of material devised by Webtech Design Ltd, including all template licenses, graphics and software code written by Webtech Design Limited and its employees will belong to Webtech Design Limited free of any interest of the Client or any third parties. Once a service is cancelled all data including, but not limited to, hosting, email, website is removed from the server.
5. If the client does not use Webtech Design Limited hosting services, then the management and hosting of the domain name are the full responsibility of the client.
6. If the client’s bandwidth reaches the point where it has an adverse affects on other clients we the company reserve the right to disable your site until you can reduce your bandwidth usage
7. The company reserves the right to vary the service level at anytime. Any such variations will not be such as to reduce the overall standard of service

4. Price & Payment

1. Price is exclusive of VAT, but the price will vary according to which plan the client purchases
2. Payment by the client will be either on a monthly or yearly basis
3. Payment is due each anniversary month or year following the date the account was established. Clients will automatically be charged again at the end of their period unless closure notification has already been given.
4. The company reserves the right to vary the amount payable (monthly or yearly) from time to time, however we will give you 30 days prior written notice of any such variation
5. We do not offer any form of credit to clients
6. If the client’s service or account is activated before payment is made then payment must be sent in full
7. If payment is not made and received in full within 7 days from the completion of the agreement all technical support for the site will be revoked. If payment is still not made in the following 7 day period the client’s account will be deactivated.
8. If your account is cancelled and is later reactivated an administration fee of £25.00 is levied on your account
9. The company has no obligation to carry out any work until full payment in advance has been received in clear funds

5. Termination

1. The initial term of this contract shall be the period described in the above and shall commence on the date of acceptance by the client. Thereafter the contract will continue on a monthly or yearly basis unless terminated according to the provisions below
2. All account cancellations must provide at least 30 days notice. Notifications must include user name, principal contract name and reason for cancellation. We will undertake a verification process to ensure the cancellation is bona fide and this may require confirmation in writing or additional information. Third party cancellations are not accepted.
3. We the company reserve the right to cancel your account at anytime without notice
4. Any attempt to use the Plesk Control Panel for purposes other than its intended use will result in your account being terminated
5. Any improper use by the client under any sections under 9.0 will result in immediate termination of the Company’s service
6. If a client has ordered a service on an annual subscription the company expect the client to commit for this period of time. If the client wishes to cancel within this service period, we the company will not make any refunds for any unused portions of the client’s account. Whilst the company does not offer refunds the client have no obligation to continue using our service

6. Company’s Liability

1. In no circumstances whatsoever will the company be liable for economic, indirect or consequential loss arising from delays or service interruptions
2. The company will not be responsible for loss occasioned by computer viruses, whether introduced by the Company’s software or otherwise
3. To protect your privacy we will not distribute your name or e-mail address to any third party
4. We the company reserves the right to remove material deemed inappropriate from your web pages, without prior notice. Webtech Design Limited do not allow Warez, Illegal MP3 web sites on their servers
5. Our website and hosting packages are a fully managed service and we do not provide clients administrative access to core files this includes but not limited to theme templates, plugin directories and databases
6. We the company shall not be held liable for any loss or damage caused by the use, misuse, unavailability or removal of services
7. Whilst the company shall expeditiously seek domain registration, the company shall not be liable in the event of the domain having been registered by some other person by the time the company seeks registration in which event a full refund will be paid to the client without any other liability on the part of the company for loss by the client
8. For clients using our Email Anti-Virus Scanning Service – New viruses and exploits are created daily and no virus protection system could ever be 100% effective. Webtech Design Limited is not responsible for any damage, loss of revenue or other repercussions of a malicious email passing through this system.

7. Client’s Liability

1. It is the client’s responsibility to carry out computer virus precautions
2. Data stored on our servers is backed up. It is the responsibility of the client to keep independent backup files of important data. We the company cannot be held responsible for any loss incurred from the client’s inability to backup any files.
3. Clients must not leave their home directory at anytime
4. Clients must not attempt to gain the privileges of another user
5. Clients will be responsible for the content of their page/s including obtaining the legal permission for any works they include and ensuring that the contents of their page/s do not violate UK or any other laws that are applicable. This includes but is not limited to any licensing, images, text, PDFs, videos, etc used on their website.
6. Webtech Design Limited is not responsible for any media including but not limited to images, pdfs, documents, videos etc uploaded to client websites or our servers.
7.The clients will be responsible for and accept responsibility for any defamatory, confidential, secret or other proprietary material available via their page/s
8. When seeking domain registration, the client will be responsible when placing an order to ensure that the domain has not been registered by some other person

8. Password Security

1. The client will be given a login account, which is for personal use only. Clients must not divulge the password to any other people
2. The client shall taken reasonable precautions to ensure that it is not discovered by other people
3. The company reserves the right to change the password in the event of any suspected security breach

9. Improper Use

1. The company’s service may only be used for lawful purposes by the client
2. Any breach of 7 shall be deemed a material breach of this contract and shall entitle the company to terminate the contract irrelevant whether the client is aware of the content of any material so transmitted or not
3. We the company do not allow adult, warez, illegal MP3 sites or IRC Bots
4. Clients may not store more data in their account than their allotted quota.
5. Clients must not participate in any form of unsolicited bulk e-mailing or spam
6. Any breach of the above provisions will result in an immediate withdraw of service provided by the company

10. Support

1. While a website is hosted with Webtech Design Limited, we will be available between the hours of 9.00am and 5.00pm Monday – Friday. This excludes all bank holidays. Within a reasonable time period we will look to fix any issues with the website which are not due to a customer’s doing.
2. Webtech Design Ltd email accounts are available on any device that supports email. We are not able to provide email or phone support for these devices.
3. Webtech Design Ltd will not tolerate any form of harassment against it’s employees from customers or third parties and we reserve the right to cancel a contract without refund in the event of unreasonable or inappropriate conduct. This includes threatening behaviour and abuse directed towards our employees thereafter any further communication must be via postal mail only.

11. Domain Registrar Terms

1. If you are registering a .uk domain then please read:
Nominet UK’s Terms and Conditions: http://www.nominet.uk/go/terms (opens new window)
2. If you are registering a US domain then please read:
ICANN Policy: http://www.icann.org/dndr/udrp/policy.htm (opens new window)

If you have complaint about web hosting or domain registration, please send your complaint to:

Webtech Design Ltd
Clay House
5 Horninglow Street
Burton On Trent
Staffordshire
DE14 1NG

Email: support@webtechdesign.com

Note about the Images used on this site. Many of the images used on this site are genuine and produced by Webtech Design Limited.

Please note this site may also contains some third-party images and stock photography.